Privacy Statement

Reliable Turbine Services values the trust its customers place in our organization. This Privacy Policy is intended to explain what Reliable Turbine Services does with your information, and what you can expect from Reliable Turbine Services. If you have additional questions or would like further information on this topic, please contact us. Reliable Turbine Services may update this policy from time to time. Please check the policy periodically for changes.

What type of information does Reliable Turbine Services collect and how is it used?

Reliable Turbine Services gathers only the customer information that we need to administer our business, our security, the security of our customers and members to provide superior products and service. There are two categories of information we collect about you when you visit our site. The first type of information we may collect about you is personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card number. This type of information may be provided as part of a purchase process and allows us to process and fulfill your order and notify you of order status. The second category is non-personally identifiable information. Data such as your IP address, browser type, domain name, specific web pages through which you click, and files you download are gathered in order to gain a better understanding of product, service and site development needs and provide an effective means of security for our website, our customers and members. This data is collected automatically and utilized in aggregate to help us look for trends so that we can improve our Website and your user experience.

What information do we share and with whom?

Reliable Turbine Services does not rent, lease, redistribute or sell customer information to any marketeer. In certain circumstances, it may be necessary for Reliable Turbine Services's customer information be accessed by third party services to provide operational or other support services for our website. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in compliance with our policy. In cases of fraud or other types of abuse, we also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it.

How does Reliable Turbine Services ensure that your information is secure?

Reliable Turbine Services will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer's credit card numbers. We restrict and limit access to customer information only to those employees who need it to carry out their business functions. When credit card information is transmitted online, Reliable Turbine Services uses industry standard security measures called SSL (secure socket layer encryption).

Does Reliable Turbine Services use cookies?

Reliable Turbine Services may use cookies for the convenience of its customers to save you the hassle of reentering information repeatedly during your visits to our site.

Can I disable these cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you disable cookies on your own browser, you will still be able to browse our site, but you may lose some functionality we have built into our website.

Whom do I contact if I have additional questions or concerns about this policy?

If you have any questions or concerns about this policy, please contact us at 573-468-4045 or by using our contact form. NOTE: This policy may be modified from time to time. You are encouraged to review this policy each time you visit this site.